Frequently asked questions

Our flagship programs run between 6 and 12 weeks. Each week includes two live 90-minute sessions plus self-paced exercises. The exact length appears on each course page in the catalog.

All VertexLane courses are conducted live via our secure video platform. Participants receive the same level of interaction and accountability as an in-person setting.

Graduates report a 74% reduction in outburst frequency within 90 days. You will receive a personalized coping toolkit and access to our alumni community for ongoing support.

Yes. Upon successful completion you receive a digital certificate of completion from VertexLane that can be shared on LinkedIn and submitted to employers or licensing boards.

Our evening sessions start at 7pm and recordings are available within 24 hours. Many professionals complete the program while working full-time by dedicating just four hours per week.

You can request a full refund within the first 14 days if you attend at least two live sessions and feel the program is not the right fit. Contact [email protected] to start the process.

Participants must be 18 years or older. We run a separate family program for parents of adolescents aged 13–17 that can be found on the catalog page.

Our dedicated success team responds to messages within four hours on weekdays. You can also schedule a 15-minute private check-in with your facilitator each month at no extra cost.