Privacy Policy
Effective September 3, 2024. This policy explains how VertexLane collects, uses, and protects your information when you engage with our anger management programs.
1. Information We Collect
We collect personal data you provide directly, including name, email, phone, payment details, and session preferences when registering for programs. Additionally, we automatically collect usage data such as device type, IP address, browsing behavior on our platform, and interaction metrics from progress tracking tools.
2. How We Use Your Information
Your data enables us to deliver personalized coaching, process enrollments, send tailored progress reports, and improve program outcomes. We use anonymized trends to refine our methods for anger regulation training and overall service quality.
4. Data Security & Retention
All information is encrypted in transit and at rest using bank-grade protocols. We retain personal data only as long as necessary to fulfill service commitments or meet legal obligations, typically up to 36 months after last program activity.
5. Your Rights & Choices
You may request access, correction, or deletion of your data at any time. Opt-out of marketing communications is available via account settings or direct request. Residents of California and EU may exercise additional rights under CCPA and GDPR.
6. Contact Us
For privacy questions or data requests, reach our compliance team.